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During his working trip to Saint Petersburg the Chairman of the Investigative Committee of Russia Alexander Bastrykin held personal reception of citizens of the Northern Capital and Kaliningrad.

Heads and investigators of probes discussed during the reception also took part in the event.

A representative of Makarov Training Centre asked to take measures to prevent private educational institutions from provision of educational services of inferior quality. He also pointed at necessity to eliminate cases of issuance of certificates of maritime training without actual training. As an example he told about actions of an employee of a private educational institution of supplementary vocational training on water transport "Shkval" who searched for water transport staff in Yaroslavl Region and Republic of Karelia to undertake vocational training programs in correspondence with International Convention on Standards of Training, Certification and Watchkeeping for Seafarers and receive the corresponding certificates. In this, abusing the trust regarding his educational authority the man illegally received from 6 000 to 30 000 for issuance of certificates without actual undergoing of training courses. 

Transport Investigations Directorate of the Investigative Committee of Russia had investigated this case, the man was found guilty. The participants discussed possible ways to solve this problem including suggestions on legislation improvement.

A Saint Petersburg citizen expressed his disagreement with procedural decision of police officers regarding his report on swindling with apartment of his grandmother. Upon assessment internal affairs body refused to launch a probe. Believing the decision was unjustified, the man petitioned the supervising prosecutor for the assessment materials to be transfered to the Saint Petersburg Main Investigations Directorate of the Investigative Committee of Russia. The Head of Investigative Committee of Russia noted that the rights of 93-year-old pensioner must be protected and instructed to carry out a procedural probe as soon as possible.

Two citizens complained about activities of a so called rehabilitation centre in Leningrad Region. They reported that citizens with different forms of addiction undergo rehabilitation in this institution. However, the centre is not entitled to provide medical services and the people  are kept against their will and illegally deprived of freedom. Moreover, staff of the institution performs other illegal actions against people the institution holds. 

Alexander Bastrykin ensured the applicants that the investigation will be comprehensive and impartial. According to him, investigators of the Regional Directorate of the Investigative Committee of Russia analyse all upcoming information and comprehensively examine all data coming from witnesses and victims. By now investigators have carried out searches including those in similar institutions, detained suspects and released 50 persons including women and juveniles. This is only the beginning of an extensive work on restoration of violated rights and freedoms of citizens.  The Chairman of the Investigative Committee of Russia instructed his subordinates to analyse this situation and to establish how many of such "help centres" operate in the country.

A representative of a commercial organization from Kaliningrad complained about actions of the Federal Service for Supervision of Natural Resources. She explained that the Service department issued an order for carrying out unsheduled field inspections of the legal entity. As part of its implementation the Service staff filed protocols of administrative violations against the Director General of the firm which became ground for issuing orders for administrative penalties. However, these orders were subsequently cancelled. The Head of the Committee instructed to sort the situation out and to make a legal and fundamental decision.

Following the personal reception of citizens, Alexander Bastrykin provided his subordinates with a range of specific instructions and notes on each complaint, stressing that the handling of the all matters in question would be under his personal control.

Official spokesperson for the Investigative Committee of Russia S. Petrenko